The Unmistakable Importance Of Effective Implementation For A Sales Team

Effective marketing begins with the initial action. In a ballgame, you will be unable to score a goal if you don't take a shot and in marketing parlance this can be compared to actually going out into the marketplace and putting theory into practice. Within the pharmaceutical industry, effective marketing is more than just making professionals aware of the products available, it is about a host of other objectives as well, including reputational management, education and positioning. Often, sales and marketing is involved with stating a case and protecting a position, rather than achieving the results in terms of dollar revenue. This subtle interaction of skills makes the selection of a core sales and marketing team very important, and because of this, many forward-thinking companies engage the services of a pharmaceutical consulting firm to help them implement.

Effective marketing begins and ends with the management of all those elemental sales and marketing activities. This will include coordination of day-by-day duties, but also a general oversight, levels of measurement and coordination. All members of the sales and marketing team must be clearly aware of what is required of them and that their actions cannot be isolated, but must be seen as an integral part of the company's overall objectives.

Most pharmaceutical consultants will confirm that the heart of any plan implementation is in the execution, and no amount of paperwork, charting or spreadsheet construction will be of use unless things actually get done. The coordinator will marshal the operations of the sales force and will educate them in the difficulties they will face in the battlefield. This level of coaching is essential, especially where some members may be somewhat new to the arena. They must be able to focus without distraction if need be and single-mindedly concentrate on the task in hand. Time management is another important element of education and the sales team should ensure that they are able to prioritise. This does not mean ignoring the less important elements of their jobs, but it does mean that they need to be very careful with the allocation of time to non-core tasks.

Important characteristics of a sales team member include thoroughness and attention to detail. Each member of the sales team must be fully aware of the role of others and how they individually contribute to the holistic objective. It is never smart to assume anything as something critical could be missed out in this way, while procrastination helps to achieve nothing!

While detail orientation is very important, as is time management, this level of implementation should not stifle the creative powers of the salesperson. He or she must understand that one of the obstacles ahead is the threat of becoming overwhelmed. Whomever is able to rise above distractions will really produce good results for the organisation. Through prioritisation, primary tasks are always achieved. If and when possible, delegate, but once again never assume that somebody else is “taking up the slack.”

Generally, pharma consulting organisations are well trained in the keys to effective implementation and are more than capable of training a sales and marketing force to take on the complex, challenging yet rewarding role of marketing within the pharmaceutical industry.

Alan Gillies is the Managing Director of L2L Consulting, specialising in enabling pharmaceutical companies to achieve new heights of productivity and performance, throughout all levels of management and revenue generating activities.